Terms and Conditions

Terms of Service & Policies

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it — unopened or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Absolutely no returns on frozen meat products.

To start a return, contact us at info@chusmeatmarket.com. If your return is accepted, we'll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

1. Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

2. Exceptions / Non-returnable Items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. Unfortunately, we cannot accept returns on sale items or gift cards.

3. Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

4. European Union 14-Day Cooling-Off Period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

5. Refunds

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. If more than 15 business days have passed since we've approved your return, please contact us at info@chusmeatmarket.com.

6. Privacy

This Privacy Policy describes how Chusmeatmarket.com (the "site" or "we") collects, uses, and discloses your personal information when you visit or make a purchase from the site. After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at info@chusmeatmarket.com or by mail at 339 Central Avenue, Lawrence NY 11559, United States.

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Terms of Service

This website is operated by Chu's Meat Market LLC. Throughout the site, the terms "we", "us" and "our" refer to Chu's Meat Market LLC. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein. Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

Section 1 — Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction. You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 — General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

Section 3 — Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

Section 4 — Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Section 5 — Products or Services

Certain products or Services may be available exclusively online and may have limited quantities. We have made every effort to display as accurately as possible the colors and images of our products. We reserve the right to limit the quantities of any products or Services that we offer.

Section 6 — Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

Section 7 — Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control. Any use by you of optional tools offered through the site is entirely at your own risk.

Section 8 — Third-Party Links

Certain content, products and Services available via our Service may include materials from third-parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

Section 9 — User Comments, Feedback and Other Submissions

If you send us creative ideas, suggestions, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish and otherwise use them in any medium. We are under no obligation to maintain any comments in confidence, to pay compensation, or to respond.

Section 10 — Personal Information

Your submission of personal information through the store is governed by our Privacy Policy (summarized in Section 6 above).

Section 11 — Errors, Inaccuracies and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

Section 12 — Prohibited Uses

You are prohibited from using the site or its content for any unlawful purpose, to violate any regulations, to infringe upon intellectual property rights, to harass or discriminate, to submit false information, to upload malicious code, to collect others' personal information, to spam, or to interfere with the security features of the Service.

Section 13 — Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. The service and all products delivered through it are provided "as is" and "as available" without any representation, warranties or conditions of any kind. In no case shall Chu's Meat Market LLC be liable for any injury, loss, or damages of any kind arising from your use of the service or any products.

Section 14 — Indemnification

You agree to indemnify, defend and hold harmless Chu's Meat Market LLC and our affiliates from any claim or demand, including reasonable attorneys' fees, arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.

Section 15 — Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be severed.

Section 16 — Termination

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services.

Section 17 — Entire Agreement

These Terms of Service and any policies posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service.

Section 18 — Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States.

Section 19 — Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website.

Section 20 — Contact Information

Questions about the Terms of Service should be sent to us at info@chusmeatmarket.com.

Chu's Meat Market LLC
339 Central Avenue, Lawrence NY 11559, United States
(516) 519-6919